Concept maps are graphical tools for organizing and representing knowledge. They include concepts, usually enclosed in circles or boxes of some type, and relationships between concepts indicated by a connecting line linking two concepts.

  • A visual framework connecting a large number of ideas, objects, and events as they relate to a certain domain
  • This provides the scaffolding that can help visualize the complexities of a system to make new meaning.
  • Concept maps consist of individual concepts (a well-understood idea, object, or event; usually nouns connected by linking words (usually verbs).
  • Linking words that connect two or more concepts form a proposition that creates a meaningful statement.
  • Articulating the correct focus question is a key step that will provide context and structure to the map.
  • After a focus question is generated, a list of fifteen to twenty-five concepts should be identified and ranked from general to very specific.
  • A preliminary map is constructed and then revised until a final map emerges to adequately answer the focus questions.
  • Maps should help design teams gain new knowledge and find new meanings in an information space.

More Readings,

The Fogg Behavior Model shows that three elements must converge at the same moment for a behavior to occur: Motivation, Ability, and Trigger. When a behavior does not occur, at least one of those three elements is missing. [caption id="attachment_...

Using web-based tools to reveal statistically relevant data for usability enhancements Enables design teams to leverage web-based tools to collect statistically significant information about what people are doing on your website or web application. ...

Gauging first-impression emotional responses to product and service designs This explores the affective response that different designs elicit from people based on first impressions. Using index cards with positive, neutral, and negative ad...

In the social sciences, triangulation is often used to indicate that two (or more) methods are used in a study in order to check the results of one and the same subject. "The concept of triangulation is borrowed from navigational and land surveying t...

An interviewing technique that reveals connections between a product’s characteristics and personal values It builds on Means–End Theory, which posits that people make purchasing decisions based on consequences afforded by using the produc...

Interaction personas focus instead on the touchpoints and the user’s mental state and the context in these specific moments, pinpointing crucial elements that could help to improve the product. It’s a very effective way to explore the possibil...