Paper-prototyping interactions and value exchanges among people, artifacts, and environments

  • Business origami is a service design activity where stakeholders build a physical representation of a system and then prototype future or alternative states.
  • Paper tokens represent actors, artifacts, environments, and technologies on a horizontal whiteboard “stage” where interactions play out to tell a story.
  • Lines and arrows labeled on the whiteboard represent the interactions between tokens, articulating what value people get out of the exchange.
  • The method gives all participants an equal voice in the prototyping activity, bridging different perspectives by providing a common reference for further discussion.
  • The experience of physical modeling is critical, making the value exchange explicit within a scenario.

More Readings,

A tendency to find a product desirable because it has a high price. Every student of economics learns that the price and demand of commodities are inversely related, a relationship known as the law of demand. The law of demand predicts that given tw...

Wizard of Oz prototyping. Wizard of Oz prototyping (WOZ prototyping) is a design methodology used in rapid product development to improve the user experience (UX). WOZ prototyping requires developers to create a rudimentary model of the completed pro...

Usability Report, When reporting results from a usability test, you should focus primarily on your findings and recommendations that are differentiated by levels of severity.  Include the pertinent information from the test plan and present just en...

Research through Design is a term that is used primarily in academic work in the design communities, especially in interaction design and HCI, but it shares more than is usually discussed with other arts and engineering disciplines and with design pr...

Card sorting is a method used to help design or evaluate the information architecture of a site. In a card sorting session, participants organize topics into categories that make sense to them and they may also help you label these groups. Used ...

A design charrette is a short, collaborative meeting during which members of a team quickly collaborate and sketch designs to explore and share a broad diversity of design ideas. Designers and non-designers—including project stakeholders, engi...